We are customers too and we know it can be a bit scary shopping online. We take all the fear out of shopping online at our store. We offer a 30 day 100% money back guarantee. If for whatever reason you are not satisfied with any product you order from our store simply send it back, at our expense. We want you to be completely satisfied and we also don't want you to incur any more charges.You already paid to receive the product and you certainly don't want to have to pay again if you are not satisfied.
If you want to return an item to our store the procedure is simple. Call our toll free number and we will provide you with a return authorization number. You can receive a full refund or exchange the product for something of equal value. The product must arrive at our store within 30 calendar days of the day we shipped it and it must be in its original packaging, undamaged. Please make sure when you pack it up to ship it that it is well protected so it does not get damaged in transit. Once we receive the package, and it is in original condition we will credit you back in the original way you paid.
We do not refund your original shipping costs.